Call Us
Please call one of our regional Service Desk teams who’ll resolve your issue. Our support telephone number is 020 8853 0889.
Ticketing System
Create a ticket and monitor the status of each ticket directly from your control panel for efficient tracking. Please click here to create ticket.
Remote Support
To allow us to connect to your PC, please click one of the options below as instructed by a technician. Please click here to connect.
Service Desk
Requesting Assistance from Our Expert Engineers
To receive assistance from one of our expert engineers, please complete the form below. Whether you need remote support or require onsite assistance during your busy schedule, our team is here to help. Please describe the issue you’re facing as clearly and thoroughly as possible to ensure we can assist you quickly and efficiently.
Include a Screenshot for Faster Support
For the best support experience, we recommend including a screenshot of the issue, if possible. Our technical support team will respond promptly and work with you to resolve the problem in the most efficient manner. Thank you for choosing Cymar Computer Ltd. – we look forward to assisting you.
Our Commitment to Fast and Reliable Support
At Cymar Computer Ltd., we understand that technical issues can be frustrating and disruptive to your daily operations. That’s why we strive to provide fast, reliable, and effective support to get you back on track as soon as possible. Our team of highly skilled engineers is equipped with the knowledge and tools to handle a wide range of technical problems, from software glitches to hardware malfunctions.
Providing Detailed Information
When you fill out the form, please provide as much detail as you can about the issue you’re experiencing. This information is crucial for our engineers to diagnose the problem accurately and offer the best possible solution. If you’re unsure about how to describe the issue, don’t worry – just give us as much information as you can, and our team will take it from there.
The Importance of Screenshots
Including a screenshot of the issue can greatly speed up the troubleshooting process. Screenshots provide a visual reference that can help our engineers understand the problem more quickly and accurately. If you’re not sure how to take a screenshot, we can guide you through the process.
Prompt Response and Resolution
Once we receive your completed form, our technical support team will review the information and get in touch with you promptly. We aim to respond to all support requests within 24 hours. Depending on the nature of the issue, we may be able to resolve it remotely, or we may need to schedule an onsite visit. Rest assured, we will work with you to find the most convenient and efficient solution.
Thank You for Choosing Cymar Computer Ltd.
Thank you for choosing Cymar Computer Ltd. We value your trust and are committed to providing you with the highest level of support. We look forward to assisting you and resolving your technical issues swiftly and effectively.