Empowering Your Business with
Fully Managed IT Support
Cymar Computer Ltd. has been a cornerstone in the IT support industry for the past 30 years, providing exceptional services to a wide array of clients. Our expertise spans various sectors, including property development, legal services, logistics, CCTV manufacturing, local government, healthcare, banking, construction, and lift companies. We understand the unique needs of each industry, delivering customized IT solutions that enhance efficiency, security, and productivity.
Partnering with Cymar Computer Ltd. means gaining access to a team of dedicated professionals committed to your success. We offer a comprehensive range of services, from network management and cybersecurity to cloud solutions and technical support. Our extensive experience allows us to support many more customers across different sectors, ensuring that every client receives the highest level of service and expertise. Our commitment to innovation and excellence ensures that we stay ahead of industry trends, providing you with cutting-edge solutions tailored to your specific needs.
To get the most accurate pricing, you’ll need to provide the number of computers, laptops, and servers you have. You can email this information to sales@cymar.co.uk or call 020 8853 0889. We will then send you a detailed price list and quote based on your requirements.
Fully Managed IT Support for businesses involves comprehensive IT services that cover everything from network management and cybersecurity to software updates and technical support. This service ensures that all IT-related aspects of a business are handled by professionals, allowing companies to focus on their core operations without worrying about IT issues. It’s like having an in-house IT department, but without the overhead costs.
Accurate Budgeting
With our fixed monthly rate plans, you can eliminate unexpected IT maintenance costs. Our transparent pricing structure helps you allocate resources effectively, ensuring that you can plan your budget with confidence. By knowing exactly what your IT expenses will be each month, you can avoid surprises and manage your finances more efficiently.
Comprehensive Support
Our plans cover a wide range of services, including system updates, security patches, and troubleshooting. Whether it’s hardware or software, we’ve got you covered. Our comprehensive support ensures that all aspects of your IT infrastructure are maintained and optimized. This provides you with peace of mind and allows you to focus on your core business activities.
Faster Response Time
Through remote control support, our skilled engineers can securely access your systems without the need for an on-site visit. This capability ensures quicker issue resolution, minimizing downtime and keeping your operations running smoothly. Our remote support is designed to provide fast and efficient solutions, so you can get back to business as usual with minimal disruption.
Secure Dial-In Capability
Customized AnyDesk Software
Unattended Access
Our Managed IT Support service takes a comprehensive and proactive approach to managing your business’s IT infrastructure. By focusing on maximizing efficiency and minimizing disruptions, our expert team ensures your systems run smoothly and securely. We handle regular maintenance and updates, and swiftly resolve issues, giving you peace of mind and the freedom to focus on your core business activities. Trust our dedicated support to optimize your IT environment with tailored solutions that align with your specific business needs and objectives.
At Cymar, we understand the critical role that reliable IT maintenance and support play in the smooth operation of your office. Our Monthly Rate Maintenance Plans provide comprehensive and cost-effective solutions tailored to your specific needs.
On-Site Problem Investigation
When complex issues arise that cannot be resolved over the phone, our skilled technicians visit your business premises to thoroughly investigate and correct the problem. This hands-on approach ensures that even the most challenging issues are addressed promptly and effectively, minimizing disruption to your operations.
Comprehensive Health Checks
To maintain optimal system performance and prevent potential problems, we conduct regular site visits to perform comprehensive system health checks. These proactive assessments help identify and resolve issues before they impact your business, ensuring smooth and efficient operations.
Preventive Maintenance and Software Updates
Our team is dedicated to conducting preventive maintenance, addressing potential issues before they escalate into major problems. By regularly servicing your systems, we help extend their lifespan and maintain their reliability, reducing the likelihood of unexpected downtime. Additionally, we manage and implement software updates to keep your systems secure and up-to-date. Regular updates ensure that your software runs at its best, providing enhanced security features and improved performance. Our team handles the entire update process, so you can focus on your core business activities without worrying about technical details.
Comprehensive IT Support Services
Our comprehensive IT support services are designed to meet the diverse needs of your business, ensuring seamless operations and minimal downtime. With a focus on reliability and efficiency, we provide a range of solutions tailored to your specific requirements.
Unlimited Phone and Remote Support
Our team is available 24/7 to provide technical assistance whenever you need it. Whether it’s a minor issue or a major IT failure, we’re just a call away.
Flexible Onsite Engineer Arrangements
We understand that every business has unique needs. That’s why we offer tailored scheduling for onsite engineers, ensuring you get the support you need at the times that suit you best.
Urgent Assistance and Routine Maintenance
From critical IT failures that require immediate attention to routine maintenance tasks like system upgrades and fixing non-urgent problems, we’ve got you covered. We also handle planned upgrades and maintenance to keep your systems running smoothly.
No Long-Term Commitment
We offer flexible 3-month roll-on contracts, giving you the freedom to adjust your support needs without being locked into long-term agreements.
Solid Cyber Security
Protecting your data and systems is our top priority. We provide robust cyber security measures to safeguard your business from threats.
Microsoft Certified IT Professionals
Our engineers are certified by Microsoft, ensuring you receive top-notch expertise and reliable service.
Comprehensive Support Solutions
We offer a full range of support services, including on-site support, remote support, and server support, to meet all your IT needs.
Off-site Backup
Your critical data is securely stored with our reliable off-site backup solutions, providing peace of mind and ensuring data recovery in case of emergencies.
Network Equipment Support
We ensure your network equipment, including firewalls, switches, and routers, performs optimally and securely.
Performance and User Satisfaction
Our comprehensive monitoring solutions help us keep track of system performance and user satisfaction, allowing us to address issues proactively.
Rapid Server Support & Disaster Recovery
We provide rapid server support and have robust disaster recovery plans in place to minimize downtime and ensure business continuity.
Workstation & User Support
Our solutions are designed to keep your workstations and users operating at peak performance, addressing any issues promptly.
Dedicated Primary Support Engineer
You’ll have a dedicated primary support engineer assigned to your account, providing personalized and comprehensive assistance.
Server Backup & Monitoring
We offer daily server backups and continuous system monitoring to ensure unmatched data protection and system reliability.
Our IT support plans are straightforward and offer great value with no hidden charges. We tailor our services for small businesses, SMEs, and enterprises. We offer three managed IT support plans and provide performance reports. Our dedicated team is always ready to assist with any technical challenges, ensuring seamless operations and peace of mind. Additionally, we offer proactive monitoring to prevent issues before they arise, keeping your business running smoothly.
Testimonials
We are proud to share the positive experiences of our clients who have benefited from our dedicated IT support services. Their feedback highlights our commitment to excellence and customer satisfaction. These testimonials reflect the trust our clients place in us.
Our packages
At Cymar Computer Ltd., we offer three distinct IT support plans to meet your organization’s unique needs: Remote, Managed, and Complete. Whether you need efficient remote assistance, comprehensive IT infrastructure management, or an all-inclusive solution for total peace of mind, we have the right package for you. Each plan provides the flexibility, reliability, and expert support your business needs to thrive. Choose the plan that fits your goals, and let us handle the rest.
- Unlimited Remote Support
- 15 mins response time
- Add-on: On-site support
- (when issues can not be resolved remotely)
- Add-on: Printer Repair
- Add-on: Photocopier Repair
- Add-on: CCTV camera Repair
- Unlimited Remote Support
- Unlimited On-Site Support (Business hours)
- Proactive Workstation and Server Maintenance
- 15 mins response time
- IT Audit & Health Check
- Security and patch management
- Backup monitoring
- Endpoint detection and response
- Client portal and knowledgebase
- 3rd party vendor support
- Dedicated account management
- Annual IT maintenance Service
- Add-on: Printer Repair
- Add-on: Photocopier Repair
- Add-on: CCTV camera Repair
- Unlimited Remote Support
- Unlimited On-Site Support (Business hours)
- Proactive Workstation and Server Maintenance
- 15 mins response time
- IT Audit & Health Check
- Security and patch management
- Backup monitoring
- Endpoint detection and response
- Client portal and knowledgebase
- 3rd party vendor support
- Dedicated account management
- Annual IT maintenance Service
- New Workstation Setup included
- Weekend Support
- Add-on: Printer
- Add-on: Photocopier Service
- Add-on: CCTV camera Repair
Hire IT Engineer from Cymar Computer Ltd. offers businesses skilled IT professionals to manage, maintain, and support their technology systems. Experienced engineers handle troubleshooting, hardware installation, IT strategy, and new solutions. This flexible service provides the necessary technical expertise without the cost of full-time staff.
On-Site and Flexible Support
Comprehensive IT Support Team
Tailored IT Solutions for Seamless Operations
Make an Enquiry Today
At Cymar Computer Ltd., we offer flexible, pay-as-you-go IT support for small businesses, startups, and entrepreneurs. Our ad-hoc services are ideal for those with limited budgets or who don’t need full-time managed IT services.
With our on-demand support, you can access expert IT assistance whenever needed, ensuring smooth technology operations without overspending. This cost-effective solution lets you focus on growing your business while we handle any tech challenges. Our certified professionals provide quick, reliable support tailored to your unique business needs.
Reliable IT Support for Businesses of All Sizes
Whether you are an ad-hoc client or one of our full-time managed IT service clients, Cymar Computer Ltd. ensures your business receives the highest level of IT support. We are dedicated to providing quality IT services, ensuring your organization can continue operating without interruptions. Our technical support team provides fast and effective solutions for businesses of all sizes, from startups to larger enterprises.
Expert IT Support in London
At Cymar Computer Ltd., we pride ourselves on delivering transparent IT services backed by a team of Microsoft-certified and CISCO-certified IT support engineers. Our London-based engineers have extensive experience in managing a wide range of IT challenges, from troubleshooting and system updates to strategic IT planning. When you choose our services, you gain access to reliable IT professionals who offer fast response times and deliver cost-effective IT solutions that help your business thrive. With Cymar Computer Ltd., you get the support you need at a price you can afford, without any hidden fees or surprises.
Why Choose Cymar Computer Ltd. for IT Support?
Affordable IT Support Without Contracts
Certified in Microsoft & CISCO
Rapid Response
Transparent Service with No Hidden Costs
Customized Services
Trusted IT Partner for SMBs & Startups
At Cymar Computer Ltd., we provide a comprehensive range of services designed to support and enhance your existing IT function. Whether you have an internal IT expert or a full in-house IT department, our team is here to offer Scheduled Support, Ongoing Consultancy, and Project Management services that seamlessly integrate with your internal team’s operations.
Moreover, our IT Department offers dedicated IT manager support services, complementing your existing IT professionals. From first-line support to complex project management, our scalable services extend your internal IT resources, ensuring your organization thrives without disruption.
Key Features of Our IT Manager Support,
1st and 2nd Line Desktop & Application Support
We provide timely assistance for day-to-day technical issues, ensuring minimal downtime. Our team handles a wide range of desktop and application-related problems, offering quick resolutions to keep your operations running smoothly. We also offer proactive monitoring to identify and resolve potential issues before they impact your business. Our support extends to both hardware and software, ensuring comprehensive coverage. Additionally, we provide user training and documentation to empower your team with the knowledge to handle issues.
